The world I live in

You enter a hospital to admit a loved one. You head to the admission counter. Sometimes if you are lucky enough it's a slow day and you get the total attention. On most days, there's a rush or the counter is terribly under staffed and you wait for more than an hour at the counter. The only reason you may get a bit of attention is if the staff notices that there's a test scheduled by time specified by the doctor which they hadn't noticed before. You got to love the actions and reactions post that little attention to detail. The no. of apologies and apologetic looks sent in your direction, after that mistaken oversight, remind you of those little innocent pups or kittens that you are almost convinced you are looking at the animal and not the person. In all this, you notice that you haven't raised your voice or expressed your displeasure at all. Don't you feel amazed at what you've let yourself get used to? In their rush, you add a bit of a detail they m...